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Help

Need help or have a query?

Seventypercent is a small, specialist company run by enthusiasts,which aims to bring you the best in information and news about finechocolate. To make sure you have access to the finest chocolate, wealso run a small on-line mail order operation.

Please note, however, that we don’t currently have any full timestaff in our shop section and we may not be able to answer you calls atall times. We despatch orders approximately three times a week, inbetween our various tastings and events and other activities.

For the easiest way to contact us, please email us at sales@seventypercent.com or help@seventypercent.com for general enquiries.

Parcel not arrived? After you place your order you should receive a confirmation email from us. We  will then despatch your order in the UK by Royal Mail First Class post or AirMail for international orders. Larger weight orders may be sent by courier. We dispatch orders approximately three times each week.

If your order has not arrived after 10 working days in the UK, please let us know. You may also find it worth checking with your local Royal Mail sorting office or check if the package has been taken in by a neighbour. Allow up to four weeks for international orders.

 

Terms and conditions

Read our terms here.